Privacy Policy

We, at Ginatra, respect the privacy of our customers and other visitors to our website who may choose to provide Personal Information and are committed to respect their privacy. We have never sold or rent your information to someone else for advertising, or made money by showing you other people’s ads, and we never will. We only have access to/collect information that you voluntarily give us via email or other direct contact from you.

This goal of this Privacy policy is to tell you what information we may collect from you, what we do with it, who can access it, and what you can do about it.

  • What information do we collect?

We do not require visitors to our site provide us with Personal Information and you may visit our site anonymously. In this case, we do not collect Personal Information when you visit our site.

We will be able to backtrack your activity on our site only after you register to our site.

Information from browsers and client devices: When you visit our websites, we collect information that web browsers and client devices make available, such as browser type, language preference, time zone, date and time of access, operating system. We include these in our log files to understand more about visitors to our websites.

Tracking technologies: We use temporary and permanent cookies to measure how users interact with website and to enhance user experience based on this. We only use third-party technologies on our websites to collect information and report website usage statistics without personally identifying individual visitors. 

  • How we use the information we collect?

We will use your information only to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfil your request.

  • We may contact you via email in the future to tell you about business opportunities, potential clients, offers, promotions and other information that we think will be of interest to you.
  • Changes to this privacy policy, changes to the Terms of Service, or important notices.
  • To set up and maintain your account, and to do all other things required for providing our services.
  • To provide customer support; to detect and prevent fraudulent transactions and other illegal activities, to report spam or phishing; To perform research, technical diagnostics, and analytics about the website.
  • We may record, analyse, and use your interactions with us, including email, telephone, and chat conversations with our sales and customer support professionals, for improving our interactions with you and other customers.
  • We may disclose Personal Information, or any information you provide us if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies, including investigations of potential violations thereof; (iii) investigate, detect, prevent or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies or in case we find it necessary in order to enforce intellectual property or other legal rights.

You can always unsubscribe or choose not to receive above information from us by sending an email to info@ginatra.co.uk. It may take a reasonable period to process your request, no longer than 30 days for direct email.

We may use your information for the following purposes:

  • Your rights, Your Access to and Control Over Information

You have the right to do the following at any time by contacting us via the email (info@ginatra.co.uk) or phone numbers provided on our website (ginatra.co.uk):

  • Right to access: View what data we have about you, if any, and obtain a copy of it, if required.
  • Right to change/correct any data we have about you.
  • Right to erasure: You have the right to request that we delete any data we have about you.
  • Right to data portability: You have the right to transfer your personal information to a third party in a structured, commonly used, and machine-readable format, in circumstances where the information is processed with your consent or by automated means.
  • Right to complain: Express any concern you have about our use of your data.

Disable cookies: You can disable browser cookies before visiting our websites. However, if you do so, you may not be able to use certain features of the websites properly.

We may use your information for the following purposes:

  • Who we share your information with?

We do not sell, trade, or otherwise transfer Personal Information to outside parties (except to the third parties with whom we have contracted to provide services to us)

We share your information only in the ways that are described in this Privacy Policy, and only with parties who adopt appropriate confidentiality and security measures.

Employees and independent contractors have access to the information on a need-to-know basis, we require all employees and independent contractors to follow this Privacy Policy for personal information that we share with them.

We may need to share your personal information and aggregated or de-identified information with third-party service providers that we engage, such as IT, event organizers, web analytics providers and payment processors. These service providers are authorized to use your personal information only as necessary to provide these services to us.

We use third parties, such as cookies and trackers, to compile aggregate data about site traffic and site interaction for marketing and targeting purposes, to assist us in better understanding our site visitors and so that we can offer better site experiences and tools in the future. These service providers are not permitted to use the information collected on our behalf except for the purpose of providing the services to us.

In most cases, we will not receive the information these third parties collect but only receive the analysis or results that we requested, and the sole holders of the collected information are the third parties. 

Retention of information

We retain your personal information for as long as it is required for the purposes stated in this Privacy Policy. Sometimes, we may retain your information for longer periods as permitted or required by law, such as to maintain suppression lists, prevent abuse, if required in connection with a legal claim or proceeding, to enforce our agreements, for tax, accounting, or to comply with other legal obligations. one never knows when a potential client will re-engage with us and having the background and history of the contracting party will assist in providing a better service. When we no longer have a legitimate need to process your information, we will delete or anonymize your information from our active databases. We will also securely store the information and isolate it from further processing on backup discs until deletion is possible.

  • Updates or amendments to the Privacy Policy

We may revise and modify this Privacy Policy from time to time, in our sole discretion, and the most current version will always be posted on the website. We encourage you to review this Privacy Policy regularly for any changes.

  • Third-Party Websites

The website contains links to third party websites however we are not responsible for the privacy policies of applicable to these.

  • Compliance with this Privacy Policy

If there are any questions about this privacy policy, or the information that we collect about you, or if you feel that your privacy was treated not in accordance with this Privacy Policy, please contact us immediately at info@ginatra.co.uk

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